TERMS AND CONDITIONS

These general terms and conditions apply to all agreements concluded with Zino Limited. When you place an order via the webshop or by e-mail, you agree to the general terms and conditions. Zino Limited reserves the right to change and/or expand these general terms and conditions.

Your personal data will be included in the customer database of Zino Limited. Zino does not provide data to third parties, so your privacy is not jeopardized.

It is prohibited to copy, publish, reproduce or otherwise use text and/or image material without written permission. In the event of a violation, Zino is forced to take legal action.

You can place an order via the ordering application on the website. You must complete this completely and truthfully. If you order a custom-made product, your right of return expires as you expressly instruct Zino to make the product. Zino reserves the right to terminate the agreement as soon as you do not comply with the conditions set by Zino.

The prices stated are in euros, including VAT and excluding shipping costs. Zino is not responsible for printing errors on the site.

You can pay for the products on the website using an iDeal or PayPal payment. When payment is completed, production will start and your order will be processed. If the payment has not been received by Zino after 5 days, Zino will send you a payment reminder. You then have 3 days to complete the payment. If the order has not been paid after 8 days, the order will be canceled.

If you want to cancel the order, you must report this by email to webshop@zinolimited.com. This is possible until the order has not yet gone into production.

We use DPD for all shipments (both domestic and abroad). All products are shipped with a Track & Trace code sent via a parcel service.  The costs for all packages are €4.95. No shipping costs are charged for orders over €80. The order will be shipped as soon as the payment has been credited to Zino's bank account. You will receive a shipping confirmation by email when the order is shipped. Delivery takes place while stocks last. Zino will notify you when a product is no longer in stock.

We aim to ship the order within 3 working days via DPD. Zino does not give refunds on items ordered at a discount.

At Zino Limited we attach great importance to sustainability and delivering personalized products with limited editions. Due to our stock-free working method, where we tailor products specifically for our customers, we apply a policy whereby returns and the right of withdrawal are not possible.

Due to the unique nature of our garments, which are made exclusively for you, we cannot accept standard returns. We strive to provide our customers with high-quality, tailor-made products that meet their personal wants and needs.

We therefore recommend that you carefully consider which items you wish to order before making a purchase. If you have any questions about our products or would like to make specific requests, please do not hesitate to contact our customer service. We are always ready to help you and answer any questions you may have.

We thank you for your understanding and appreciation of our sustainability policy and our commitment to creating unique, personalized garments for each individual customer.

If you have any complaints or are dissatisfied with certain matters, do not hesitate to contact Zino. You can send an email to webshop@zinolimited.com. We would like to hear your story and of course Zino will do its best to resolve this to your satisfaction.

All paying customers give permission to be included in the newsletter after completing their order. The customer has the right to unsubscribe from this at any time.

All images and specifications regarding dimensions, colors, etc. on the Zino site are approximate, are indicative and cannot give rise to compensation or termination of the agreement.

By accepting our terms and conditions, you agree to the privacy policy that was updated on 25-05-2020. More information about these conditions can be found on the privacy policy page

When ordering a T-shirt with a specific color print based on what you see on the website, the final printed colors may turn out slightly darker. This is due to various factors in the printing process and the materials used.

Firstly, the color difference may be due to the deviations between monitors. Each monitor has its own color settings and calibrations, so the display of colors may vary. What appears bright and vibrant on screen may be slightly darker in reality.

Secondly, the printing process itself plays a role. Printing colors on fabric can lead to some absorption and dispersion of the ink. This may cause the final color to lose some intensity and appear darker than on the screen.

In addition, the type of fabric the color is printed on can affect the final result. Different substances absorb inks in different ways, so colors may appear differently than on a standard screen display.

To avoid disappointments, it is advisable to take these possible variations in color reproduction into account when ordering printed T-shirts. It's also wise to look at color swatches or examples of previous printed products if possible so you can get a better idea of what the final colors will look like.

It is important to note that these variations are normal and common in the world of clothing printing. Suppliers do their best to maintain color fidelity, but minor deviations cannot always be avoided.